[questions
or concerns] [mailing address] [shopping
cart]
[order processing] [payment] [sales
tax] [refunds and returns]
questions
or concerns?
lisa@minoufou.com
mailing
address
9501
Milstead Drive
Bethesda,
MD 20817
shopping
cart
Our
shopping cart automatically calculates a flat rate shipping cost upon
checkout. We use the United States Post Office because it is the most
reasonably priced. We offer express shipping by request.
order
processing
Please
allow 3-10 business days for us to send our product to you. We are just
starting out on this adventure so it may take a bit longer to get you
what you need. Thanks for your patience.
payment
Minou
Fou accepts Paypal. All
order information is encrypted during transmission using industry-standard
SSL technology.
For your own
protection, your billing name and address must match the credit card
used for payment, and all credit card payments must be from a U.S.
bank. We reserve the right to cancel orders not meeting these requirements.
International
customers are encouraged to pay via paypal, a safe, secure, low-cost
way to make credit card payments online. Please note that you don't
need to create a Paypal account to use the Paypal shopping cart service.
Simply click on the "if you do not currently have a Paypal account
click here" box in the middle of the Paypal prompt page once you've
checked out. They'll take your credit card information for us.
sales
tax
Unfortunately, we have to charge Maryland state residents 5% sales tax upon
checkout. The rest of you are responsible for complying with your state's current
laws regarding internet purchases.
overnight,
2-day and 3-day delivery for continental u.s. addresses
Please
note that USPS will not deliver to P.O. boxes!
refunds/returns
We
try our best to describe the products as accurately as possible and strive
to make each piece the best it can be, but the handmade and limited-edition
nature of our products mean that there might be slight differences.
In the end,
we want you to be happy! Let us know within 7 days of your purchase
if you'd like to return an item, and we'll email detailed instructions.
Please note that shipping charges are not refundable. email lisa@minoufou.com
